About Us


Troy Dowker

I would like to thank you Troy, for acting as my agent and selling my home at Currumbin.  You handled the sales campaign with professional integrity, enthusiasm and commitment, and I really appreciated the daily updates, weekly reports and statistics.  It was such a pleasure dealing with you and your wonderful assistant, Jackie and I felt totally comfortable and confident in allowing you both into my home.  You helped me through the emotional times, dealing with the memories and the last minute nerves.  Thank you for you patience and understanding and most of all thank you for the excitement of the Ray White Auction and the very successful outcome.  I know that happiness and success will follow you always. Mary Rice

Troy recently sold our beachfront land on Pacific Parade at Tugun.  We appreciate that our expectations on price in a difficult market were ambitious.  Ultimately our price target was achieved on the day of Auction.  This result was achieved thanks to Troy’s persistemce in introducing quality leads to the property from a targeted advertising campaign and access to Ray White’s invaluable database.  Troy also kept us up to date with progress with daily calls and weekly visit to our home which was reassuring in an otherwise potentially stressful time.  We would recommend Troy to our friends and family.  Michael & Emma Fredericks

In early December 2008 we decided to sell our home of 23 years.  As we had raised our three children there, we were naturally pretty emotional about the decision.  We called Troy Dowker from Ray White Mermiad Beach to list the property as he not only came highly recommended by other local vendors, but his sold signs in the area were very prominent.  Troy conducted our marketing program with great professionalism and thoughtfulness to us as vendors.  He was in contact with us, usually daily with updates on prospective buyers from our open houses and their impressions of our property.  Each week we received a very comprehensive written report on that week including the names and comments from every person who had inspected our property.  By the end of the program we were able to set our reserve price within a saleable range, using the information Troy provided throughout the four weeks.  Although economic times are tough at the moment, Troy managed to achieve a sale under the hammer!  We are thrilled with the result and thanks to Troy we can start the next phase of our lives.  We are only too happy to recommend Troy as a most professional agent and would be pleased for anyone to contact us for a chat about any aspect of our program.  Andrew & Juliet Reynolds

John Mayer & Nicole Mayer

I wanted to thank you and John, and recognise the great management of the sale of Apartment 45, The Pinnacle, Surfers Paradise and the purchase of the Ephraim Island penthouse, 27802 plus Marina berth. It`s a tough market out there but Valerie and I are very happy with the settlements. After inspection, since so many of the transactions were done whilst we were overseas it could have been difficult, but I always felt aware of the status of offers, negotiations and progress. It is great to work with such an attentive professional as you. Our thanks and regards. David Skillen

Why would I use an agency from Mermaid Beach to sell our apartment on Ephraim Island?  That was a question friends and business associates asked and, for that matter, we asked ourselves.  Having an extremely busy lifestyle we had engaged a number of agents to look after the sale, but with no success.  Nicole Palmer, who with John Mayer and the support of Ray White Mermaid Beach, came up with a marketing plan that showcased our Penthouse to the world.  As the Globe becomes ever smaller can an agent achieve a great result outside of their own backyard?  Clever marketing is one thing but constant feedback, the production of offers and a dedication to the job takes much more.  Nicole never backed off culminating in a fantastic result with a sale to an overseas businessman and his wife from London.  We can`t thank Nicole and John enough and look forward to recommending their services and working with them again.  Craig Loynes

Scott Wagner

Scott Wagner is the most genuine real estate agent that I have had the pleasure of working with in my 22 years of experience in our industry, if you are a seller or a buyer Scott will tell you the facts, which in my opinion is instrumental and both fundamental when a result is your priority. Roger McLeod, Director/ Licensee Professionals Potsville 

Scott, I would like to take this opportunity to thank you for your efforts with the sale of our property in Miami. We knew from the outset that you were the best choice. You were always punctual and remained professional from the start through to the end. As you know I have had 15 years of real estate experience and often have been disappointed with the “lack” of service that most agents provide. Clearly you are out in front, as we were thoroughly impressed with both the written and verbal communication every week. Karl Secondis, One Real Estate

Thank you for the smooth and short sale of my house. I was not familiar with purchasing property. You made it easy with your suggestions and patience…  Pam Thomas

Maddison Gillespie

My experiences with Ray White Real Estate Mermaid Beach have been really satisfying. Maddison Gillespie, property manager, is very attentive and has ensured that my tenants are comfortable in my property and that they in turn are responsible as tenants.The policy at Ray White in keeping me as a landlord informed is quite comprehensive and I have no regrets in using them as my agent. Loris Cunial
I would like to provide this reference relating to the exception services I receive as a landlord for which Ray White Mermaid Beach manages one of my properties. Danni and Maddison for whom I have the closest working relationship, are truly exception at what they do. They are quick to respond to any urgent matters relating to the management of my property and they are also very professional and fair but firm when required to manage more delicate matters. Having worked with many property agents over the years I am very confident in saying that these ladies and the office of the Ray White Mermaid Beach would be the best I’ve ever worked with. Keep up the great work and thank you. Trevor Russell 

I would just like to thank you on your haste on getting things done. I’m not saying this blow smoke up ur bottom lol but it’s such a rarity to have such an amazing landlord. I really appreciate all your help and support. I hope your management know how much of an asset you are to their company. Thanks again Ally – Tenant 

Morning Maddison, Yes very happy to continue with these tenants and happy for them to continue renting our property.  Last time we asked to increase the tenants challenged it so we left it at what it was. I do think $10 a week is valid … so if you think it is achievable then lets move forward with that.  We have every confidence that you will be able to negotiate an increase with them as your professional manner is faultless. Kerrie Quinlivan – Landlord 

Steven Kowaltzke

Thanks very much and for the professional and quick resolution, much appreciated and also your follow up during the process of getting it all done. Julie Macdonald
We have recently entered into a lease and found our Property Manager Steven Kowaltzke’s responsiveness and service to our enquiries to be prompt, courteous and efficient. Kieran Harvey – Tenant 
Steven Kowaltzke and the rest of the staff at Ray White Mermaid Beach have been terrific since taking over the management of our unit last year. During a 2 week period last October, when we did some renovation works, Steven went out of his way to be helpful – offering design and construction suggestions and reviewing our works. I would highly recommend StevenAl Craig – Landlord

Heidi Andrews 

We engaged Ray White to manage our investment property and found them to be very professional. What really stood out was the prompt response to queries and ongoing communication from the managing agent Heidi. This made us feel secure that our property was being well looked after and that there was no surprises when we received the property back for our personal use. Trent Windsor – Landlord
Thankyou for your continued excellence in managing our property! Jon Noble – Landlord